Unemployment Insurance Updates

Other helpful phone numbers for Unemployment Insurance are:

For Password Reset -

833-901-2272 and 808-762-5751

For appointments over phone -


All other information -


Request for Limited English Proficiency (LEP)  dlir.ui.languageassistance@hawaii.gov

Requests to backdate the claim  dlir.ui.backdate@hawaii.gov

Requests for updates and corrections  dlir.ui.disqualified@hawaii.gov

Click here to
  • Back Date a Claim Request 
  • Corrections/Updates  
  • For Language Assistance 

For Employees:

Any refusal of work will jeopardize individuals continued eligibility for benefits depending on the situation.  


For Employers:

The employers have the ability to report this information via the E-ler process on the UI web portal for employers at http://labor.hawaii.gov/ui/main/new-employer-website/

 If they haven’t already signed up then they should do so or mail or fax a letter to our special activities unit 586-8958 (fax).

For initial claims:  https://huiclaims.hawaii.gov/#/

Click on "Get Started"

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8:00 am to 4:00 pm

Except for the holidays.

*Note* Please call the Maui AJC at 270-5777  

to make an appointment for assistance.

You must wear a face mask and adhere to social distancing rules at all times.

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